FAQ
Frequently Asked Questions
Everything you need to know about our services
Common questions about our services
Yes. If you're not satisfied with an order, contact our support team with your order number within 30 days of purchase and we'll refund it — or, if you'd rather, refill it or refund part of it instead. Orders that haven't started processing can also be cancelled for a full refund.
The full terms are in our Refund Policy.
We don't offer country, demographic or interest targeting.
What you choose is the service, the package size and the quality tier (High Quality, VIP or Elite). Some services also let you split one order across several posts, and Elite comment packages post the exact comments you write. If you need something the order form doesn't cover, contact support before ordering and we'll tell you whether we can do it.
Yes. Reach us through the support ticket form on our contact page or by email at [email protected]. We don't offer live chat.
Support is open every day from 10:00 to 20:00 UK time and usually replies within 1–2 hours. Tickets opened outside those hours are answered when support is back.
We accept all major credit and debit cards, PayPal, and various other secure payment methods. All transactions are processed through encrypted, secure payment gateways to ensure your financial information is protected. We also offer multiple currency options for international customers.
Yes, you can order multiple services simultaneously. Many customers combine different services like followers, likes, and views to maximize their social media growth. We offer package deals and discounts for bulk orders. Simply add multiple services to your cart and proceed to checkout - our system will automatically apply any available discounts.
No. We only need a public link to your profile or post. We never ask for passwords or login codes.
We offer a comprehensive range of social media growth services including Instagram followers, likes, views, TikTok followers, YouTube subscribers, and engagement across multiple platforms, with paced delivery and no password required.
Delivery usually starts within minutes of order confirmation, though at busy times it can take longer. Smaller packages typically complete within 24–48 hours; larger orders are paced over several days.
Orders usually start within minutes — at busy times it can take longer — and arrive gradually rather than in one spike; larger orders are spread over several days. If counts drop within 30 days, we refill them free of charge.